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Your Water
The primary source for water in Sherwood comes from the Willamette River Water Treatment Plant (WRWTP).
Safe, reliable drinking water is a basic life necessity. We think it is important for our customers to understand where their water comes from, how safe it is, and what actions we take to ensure its continuing safety.
Were you recently notified of a potential water leak? Or do you suspect you may have one? Read through our leak guide to learn what steps to take next.
Customers who have cross connections are responsible for preventing contaminants from entering the public water system through their individual plumbing system by installing and maintaining approved backflow prevention assemblies.
Knowing how to read your water meter could aid you in detecting a water leak inside the home. It's easy...in fact, we read your meter 12 times a year.
Although water main breaks are rare, they do occur from time to time. When they do happen, we immediately send our crews out to the leak and work until the leak is fixed. Water service may be interrupted. The best thing to do is be patient, leave faucets turned off, and avoid the area where the leak occurs, if possible.
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Contact Information
Customer Service Line
Phone: 503.925.2315
utilitybilling@sherwoodoregon.gov
FAX: 503.625.0679
24/7 Emergency Line: 503.625.5722
Craig Sheldon - Public Works Director
503.925.2310
Amy Jollett - Customer Service Supervisor
503.925.2300
Utility Billing Office
15527 SW Willamette St.
Hours: M - F: 8:00am-4:30pm