Sherwood Public Library Journey Map

This journey map is a visual tool to communicate recent accomplishments and key challenges at Sherwood Public Library. It was created with inspiration from the Institute of Museum and Library Services (IMLS) and their Community Catalyst initiative.

The map was created with input from library staff and presented to the Library Advisory Board. It has been a tool for strategic planning and to tell our story. It was last updated at the beginning of the COVID-19 pandemic. To see our most recent work, see our strategic planning process.

Key abbreviations used, in order:

• WCCLS = Washington County Cooperative Library Services
• RA = Readers’ Advisory
• DEI = Diversity, Equity & Inclusion
• OLA = Oregon Library Association
• PLD = Public Library Division
• AMH = Automated Materials Handling
• TPL = Tigard Public Library
• SPL = Sherwood Public Library
• IGA = Intergovernmental Agreements

Questions, comments or suggestions? Contact Adrienne Doman Calkins, Library Manager, via email or 503-625-4272.