Library Service Stories
If you have a story about how the library has made a difference in your life, please share your story. Your stories help us to communicate the outcomes of library services to our community.
“What a wonderful library you have! I marvel every time I come in here!”
A patron who comes in weekly and has several children of varying ages (& orders lots of books) said how much she loves the library. She said of ordering books online: “I feel it’s like shopping online only it’s free.”
One of our patrons checked out 4 Library of Things (LoT) items! He was very excited because he home schools his children and loved that we had a heart and brain model available. Also, he wanted to give a great big “Thank You” to us for having these items available. He had been looking online and saw that other library’s LoT but didn’t necessarily want the drive to those locations. So Yay!
While working at the circulation desk, three sisters came up to the desk and the oldest (who was maybe 8 years old) asked if the library had books that are in Spanish and also in English. I walked the three girls back to our Juvenile Spanish language collection and showed them our bilingual books, explaining how each book has text in both Spanish and English…The three girls left a short while later with a small stack of bilingual titles.
About One-on-One Tech Help sessions:
- A woman signed up for a session in order to get an email account and apply for a job online. This is a good reminder there are still gaps in our community for confidence and access to technology.
- When we first started promoting Tech Help, a repeat patron had two (the max) appointments every month…She hasn’t had an appointment in a couple of months and when I saw her the other day she said that I had taught her enough about her computer that she is able to do things are her own. When I first started working with her, I didn’t think she was retaining the information but it turns out that all the appointments and practice paid off.
- A patron left very pleased we found a way to make her project go smoother.
- A patron wanted to learn how to use OverDrive because she received notice that Cloud Library was being discontinued. The patron was really happy to successfully download a book.
- Helped patron set up her Gmail accounts.
- Helped patron forward emails, use wireless printing and use her iPhone calendar.
- Helped patron with iPhone, email, web-browsing and calendar.
All of our parents were so pleased with the new display case! And our students were so grateful for having a beautiful place in Sherwood to display 3-D Art masterpieces! Thank you for this amazing opportunity!