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Utility Billing & Sherwood Broadband
The Utility Billing & Sherwood Broadband Office is located at 15527 SW Willamette St. In case you haven’t heard, Sherwood Broadband is your friendly neighborhood fiber-internet provider. If we are not already in your neighborhood, we will be soon!
We are open Monday through Thursday 7:30 AM to 4:30 PM, and Friday 8:00 AM to 4:30 PM. Please note that on Friday's we are closed from 12:00 PM to 1:00 PM for lunch.
Protection and prevention are the keys to keeping your water running in cold weather. With the onset of winter, unpredictable weather can sneak up on you and wreak havoc on unprepared water pipes. Icy winds and dipping temperature can do a lot of damage to your home by freezing pipes and leaving you without flowing water.
The notification system provides residents with recorded telephone messages, text messages and email alerts. Sign up today!
Pay your Utility Bill and Sherwood Broadband bill all in one place! Manage your account quickly and easily 24/7 at the City's Online Bill Pay site. Go Green with paperless options and Autopay.
Customers who have cross connections are responsible for preventing contaminants from entering the public water system through their individual plumbing system by installing and maintaining approved backflow prevention assemblies.
Your monthly Utility Bill is more than just water. Check out the current rates for each line item as approved by Council.
You may now pay your bill over the phone via our automated phone payment system! To make a payment call our number at 503-925-2315 and select option 1. Have your account number ready to enter. Visa, MasterCard and Discover card payments are accepted.
- Pay your bill securely at your convenience.
- Pay at any time of day, and any day of the week.
- Save on postage!
The City of Sherwood consistently delivers water that meets or surpasses all federal and state standards. You can have confidence in the quality of your drinking water.
Thank you for your interest in conserving water!
For more details and interactive family activities about water conservation visit the Regional Water Providers Coalition website www.conserveh2o.org
City of Sherwood offers a variety of FREE items to help you use less water in your home:
Developing an additional water supply through a partnership supports the region’s plans for responsible growth within urban growth boundaries.
Sherwood's water rights for the Willamette River require our monitoring of the wild fish habitat downstream, especially during the spawning season, and exercising conservation measures if targets are not met.
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Contact Information
Customer Service Line
Phone: 503.925.2315
utilitybilling@sherwoodoregon.gov
FAX: 503.625.0679
24/7 Emergency Line: 503.625.5722
Craig Sheldon - Public Works Director
503.925.2310
Amy Jollett - Customer Service Supervisor
503.925.2300
Utility Billing Office
15527 SW Willamette St.
Hours: M - F: 8:00am-4:30pm