Low Income/Harship Assistance

Overview

The City of Sherwood offers financial assistance to qualifying utility customers. Funding is limited and assistance is available on a first come, first serve basis. Customers are eligible to receive assistance up to one time per year. Qualifying customers will receive a one-time credit on their bill. We offer two different types of assistance to choose from to apply for: low income assistance and hardship assistance. Low income assistance is strictly based on meeting the income guidelines defined below. Hardship assistance eligibility takes into account if you are going through something that is temporarily making it more difficult to pay your bill, and it has a less strict income requirement.

If you have any questions about our assistance program and which one you would like to apply for, please call our office at (503) 925-2315.

Eligibility

 Please read carefully the guidelines below to see if you are a potential candidate.

  1. You have a utility bill issued by the City of Sherwood (COS).
  2. You are a COS residential customer who is billed for water, sewer, street, and surface water management services.
  3. You have been an active COS utility billing customer at the same address for at least four months.
  4. You meet the income guidelines in the following table:
Income Guidelines for Oregon (Program Year 2025)

60% of State Median income by Household Size for use in Federal Fiscal Year 2025
Estimated State Median by Household Size – Source HHS
Size of
Family Unit		Annual Income
60% of Median		Monthly Income
60% of Median
1$36,811$3,067.58
2$48,138$4,011.50
3$59,464$4,955.33
4$70,790$5,899.17
5$82,117$6,843.08
6$93,443$7,786.92
7$95,567$7,963.92
8$97,690$8,140.83
9$99,814$8,317.83
10$101,938$8,494.83
11$104,062$8,671.83
12$106,185$8,848.75
Each additional member$2,123$176.92

If you do not meet the income guidelines above, but are going through a hardship that has made it difficult to pay your bill (e.g. unexpected medical expenses, divorce, a deceased family member, natural disaster, etc.) you may qualify for the credit by applying for our hardship assistance program.

To apply for either program please call (503) 925-2315.