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What are the benefits of this new advanced metering infrastructure (AMI)?
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Didn’t see an answer you were looking for?
Contact the Utility Billing Department at (503) 925-2315.
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Why are you still reading it manually?
If your meter has been upgraded with the AMI technology and your meter is still being read manually it just […]
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What if we have a leak after the meter is installed?
The City of Sherwood will make every effort to dispatch service personnel as quickly as possible to determine the cause […]
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How long will the meter installation take?
For meters that will be replaced, under normal circumstances, the installation will take 15 minutes. The water will have to […]
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Do I have to be home for the process?
No, the meter is located outside in a meter pit near the street you do not need to be home […]
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Will my water bill go up?
Older meters tend to run slower and therefore do not measure all the water going through them. The new water […]
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How do I know if higher usage may be a result of a leak in my plumbing system?
A new, more accurate meter may detect small leaks that the older meter missed. Check faucets for small drips. Also […]
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How do you know that my reading is accurate?
The new meters are tested before installation. These state of the art water meters have electronic registers, which verifies the […]
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How do I know that you have my reading and not someone else’s?
Each radio frequency device has a unique identification number, which is transmitted along with the meter reading. The unique identification […]
One Call Notification
Welcome to the City of Sherwood’s Notification System, the city’s latest tool for providing residents with immediate information and warnings on water contamination, extreme weather warnings, unexpected road closures, etc. This is a free service provided by the City of Sherwood.
The notification system provides residents with recorded telephone messages, text messages and email alerts.
NOTE: You will not receive unsolicited calls nor will your contact information be shared.
To receive messages, residents need to log onto www.mycallnow.com to create a personal account.
If you need assistance in registering, please contact our office for further details. 503-925-2315