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Will the timing of my water bills change?
There will be no change to your monthly billing period at this time. The city would like to work towards […]
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How does the new meter reading system work?
A “smart” meter uses relatively low radio signals, similar to the technology used by cable TV and wireless internet, to […]
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What powers the AMI radio transmitter (ERT)?
The ERT is a battery-powered device. The warranty of the battery is 20 years.
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Will the radio transmitter interfere with my television, cordless phone, garage doors or pacemaker?
No, the radio transmissions occur on a frequency different from those used by television signals, cordless phones, garage doors, and […]
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Are there any hazards to could result from having the radio transmitter outside my home?
No, this type of equipment is regulated by the FCC and transmits with extremely low power (less than 1/100th of […]
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Should I be concerned with privacy issues?
There is no video system connected and the only data that is passed is the Encoder Receiver Transmitter (ERT) number […]
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Will this affect my bill?
Monetarily, NO – Consumption Graph, NO However, you will notice a change on the water meter reads on your bill […]
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Will my rates increase?
The cost of the AMI system is included in our current rate analysis. It is anticipated that the AMI system […]
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What do I need to do?
For approximately 2/3 of the customer it will be necessary to schedule time for you to be temporarily out of […]
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My meter works fine; does it have to be upgraded?
Yes. It is necessary to equip all water meters with an ERT.
One Call Notification
Welcome to the City of Sherwood’s Notification System, the city’s latest tool for providing residents with immediate information and warnings on water contamination, extreme weather warnings, unexpected road closures, etc. This is a free service provided by the City of Sherwood.
The notification system provides residents with recorded telephone messages, text messages and email alerts.
NOTE: You will not receive unsolicited calls nor will your contact information be shared.
To receive messages, residents need to log onto www.mycallnow.com to create a personal account.
If you need assistance in registering, please contact our office for further details. 503-925-2315