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Why install this advanced metering infrastructure (AMI) now?
The city is installing this new infrastructure because the old meters are wearing out; many of them have been in […]
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When will my meter be replaced? Can I see a map?
The meters will be installed by geographic “zones” over the next 5 years. Meters that are newer will be retrofitted. […]
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What Is advanced metering infrastructure (AMI)
Advanced metering systems are comprised of electronic/digital hardware and software, which combine interval data measurement with continuously available remote communications. […]
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I have a Metro license. Do I still need a City business license?
If you have a Metro license and your business is headquartered within the Sherwood City limits a Sherwood business license […]
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How do I sign up for water and sewer service?
Please call the Utility Billing Department at (503) 925-2315 to sign up for service.
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What are the City of Sherwood’s Utility Billing Department’s hours of operation?
The Utility Billing Department, located at 15527 SW Willamette St. in Sherwood, is open: Monday -Thursday: 7:30 am to 4:30 […]
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What payment methods are accepted for my water bill?
The City accepts cash, check, money orders, and Visa/MasterCard/Discover card payments. Bills may be deducted automatically from your checking account […]
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What is the billing cycle and when are bills due?
The City is divided into multiple billing cycles with different due dates. Bills are generated monthly and are due 3 […]
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Does the City of Sherwood offer residents the opportunity to receive rebates?
Yes. Residents may apply for rebates for their newly installed high-efficiency toilets (HET). Information regarding the HET rebate can be […]
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How may I submit my payment?
Bills may be paid in a variety of ways: Via our online bill pay site Via the QR code on […]
One Call Notification
Welcome to the City of Sherwood’s Notification System, the city’s latest tool for providing residents with immediate information and warnings on water contamination, extreme weather warnings, unexpected road closures, etc. This is a free service provided by the City of Sherwood.
The notification system provides residents with recorded telephone messages, text messages and email alerts.
NOTE: You will not receive unsolicited calls nor will your contact information be shared.
To receive messages, residents need to log onto www.mycallnow.com to create a personal account.
If you need assistance in registering, please contact our office for further details. 503-925-2315