FAQ Category: Advanced Metering Infrastructure

There will be no change to your monthly billing period at this time.  The city would like to work towards all customers on the same bill cycle.  This would mean everyone would have the same bill day, with the same due date.

A “smart” meter uses relatively low radio signals, similar to the technology used by cable TV and wireless internet, to transmit water readings to the city.

The ERT is a battery-powered device. The warranty of the battery is 20 years.

No, the radio transmissions occur on a frequency different from those used by television signals, cordless phones, garage doors, and pacemakers. In addition, the transmissions last less than one second.

No, this type of equipment is regulated by the FCC and transmits with extremely low power (less than 1/100th of a watt). Each radio transmission lasts only a fraction of a second.

There is no video system connected and the only data that is passed is the Encoder Receiver Transmitter (ERT) number (123456) and Usage (20). The new meters use wireless radio frequencies—just like wireless Internet and cable TV—to send and receive information from the City. The meters and communication system meet all federal safety standards and…

Monetarily, NO – Consumption Graph, NO However, you will notice a change on the water meter reads on your bill for one month. You will be billed for your total usage, but your bill will show a zero in the previous reading.  If you have questions regarding your previous read when that time comes, please…

The cost of the AMI system is included in our current rate analysis.  It is anticipated that the AMI system will recoup the costs within 6 years.

For approximately 2/3 of the customer it will be necessary to schedule time for you to be temporarily out of water service.  Customer will receive a notification 2 days prior to the work being performed.

Yes. It is necessary to equip all water meters with an ERT.