NEW Online Bill Pay and Paperless Bills are Here!

The NEW online bill pay site allows our customers to view and pay their bills online, obtain bill and payment history, and receive digital copies of billing statements.

All bills sent out on or after January 5th, 2012 will have an identification number that you will need to register for online bill pay and or to sign up for paperless bills.  This number is located in the additional information box on your bill.  Click here to register.
 
If you were registered through our old system, it is no longer valid.  You will need to re-register through the new site.  Thank you and sorry for the inconvenience during this transition.

BILLING INFORMATION

503 925-2315   |   15527 SW Willamette St.   |   8 am to 4:30 pm Mon - Fri

Email: utilitybilling@sherwoodoregon.gov
Fax: 503 625-0679 Voice/TDD: 800 735-2900

If you are experiencing Water or Sewer Line Emergencies please call 503 625-5722
24 hours, 7 days a week

Your Contact Information
Please verify that your contact information on your bill is correct. Note any changes on your bill, or call 503-925-2315 or email utilitybilling@sherwoodoregon.gov and we will correct that information immediately.
 

Payment Options

Online Bill Pay: 
Thank you for using the City of Sherwood Utility Billing Online Payment Program.  Payments made online are subject to a 72-hour delay in posting to your utility account.  For those customers who have received a shut off notice or need to have payments posted immediately, please call the Utility Billing Department at 503-925-2315 or pay in person at the Public Works/Utility office, 15527 SW Willamette Street, Sherwood, OR 97140. 

If you are having trouble making a utility billing payment or accessing your account, please contact Utility Billing at 503-925-2315.

Automatic Payments: This method allows the City of Sherwood to automatically withdraw payment for utility bills from your bank account or credit card and eliminates worry of paying your bill on time. If you would like to sign up for automatic bill pay register at our online bill pay site.

Mail: Send a check or money order in the enclosed envelope with the bottom portion of your bill. Make checks payable to the City of Sherwood. Mail to: PO BOX 638, Sherwood OR 97140.

Drop Box: Drop boxes are located at City Hall, 22560 SW Pine St and the Public Works Building at 15527 SW Willamette St . Place your check or money order in an envelope and include your stub with payment. Please do not place cash in the drop box. Payments placed in the drop box will be applied to your account on the next business day.

Phone: Visa/MasterCard payments accepted over the phone at 503-925-2315.

In Person: We accept cash, check, money order, Visa/MasterCard in person at 15527 SW Willamette St.